Shipping & Delivery

Where We Ship

We ship nationwide across the United States via UPS from our warehouse at 2413 Pacific Coast Highway, Lomita, CA 90717. Every order is delivered to your address by UPS — no appointment needed. Questions about shipping to your area? Please contact us.

Delivery Timeline

Orders are processed and shipped within 1-2 business days (Monday – Friday). Once your order is on its way, UPS Ground typically arrives in 1-5 business days within the contiguous US, depending on your distance from our Southern California warehouse.

• Processing: 1-2 business days, Monday – Friday
• Transit: UPS Ground typically 1-5 business days in the contiguous US

Shipping Cost

Shipping rates are calculated at checkout based on your delivery address and the size of your boxes, using real-time UPS rates. You'll see the exact cost before you pay — no hidden fees or surcharges.

What to Expect

Your sofa arrives in compact, vacuum-sealed packaging that's easy to carry through doorways and hallways. Simply unbox, remove the vacuum seal, and let your sofa expand to its full size within 24–72 hours.

• Cloud Sofa Loveseat: Ships in 1 box
• Modular Cloud Sofa 4-Piece: Ships in 2 boxes

Order Tracking

Once your order ships, you'll receive a confirmation email with your UPS tracking number. You can also check your order status anytime on our Track Order page.

Damaged Deliveries

If your package arrives visibly damaged, please take photos before opening and contact us within 48 hours at info@sofaair.com or call (808) 909-1272. We'll work with you to resolve the issue as quickly as possible.